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"All sales are final. If your item arrives damaged, please contact firstname.lastname@example.org immediately upon receipt. Include a photo of the damage to your artwork, as well as the box or packaging it arrived in. We will then evaluate your claim and provide further information regarding a replacement."
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Description from Merchant:
Please see information on available media in my blog on June 3rd 2017. Also please feel free to email or call me with any questions. Thank you - Fred Newman